Privacy Policy
Last updated: January 1, 2025
Dog Doody Patrol LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website or contact us about our services.
Information We Collect
When you contact us through our website, by phone, or by email, we may collect your name, phone number, email address, and property address. We collect only the information needed to provide you with a quote and deliver our services. We do not collect payment card data through this website.
How We Use Your Information
We use your contact information to respond to quote requests, schedule and confirm service appointments, send service reminders and completion notifications, and communicate with you about your account. We do not sell, rent, or share your personal information with third parties for marketing purposes.
SMS and Email Communications
If you opt in to receive SMS notifications, we may send you appointment reminders, service notifications, and a gate-closed completion photo after each visit. You may opt out at any time by replying STOP to any SMS message. Standard message and data rates may apply. We may also send service-related emails. You can unsubscribe from email communications at any time.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though some features of the site may not function as intended if you do so.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure. We encourage you to use caution when sharing personal information online.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us directly. We will respond to your request within a reasonable time. We do not retain your information longer than necessary to fulfill the purposes described in this policy.
Third-Party Links
Our website may contain links to third-party websites such as Google Maps or social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at dogdoodypatrol@gmail.com or call 616-856-3838. We are happy to answer any questions.